Shipping Policy

Thank you for shopping with JGC. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

During high-volume periods, holidays, or promotions, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

• United States: 3–7 business days after shipment
• International Orders: 7–21 business days after shipment

Please note that shipping times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time on qualifying orders.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package’s delivery status.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at [your email here].

Delays & Lost Packages

While we work hard to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, customs processing, or other factors outside our control.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at: